All Reduce® products are now protected by a lifetime guarantee. We guarantee that your Reduce product will be free from any defects caused by craftsmanship and/or bad material. We will replace any defective item at no cost to you. If you find that your product has failed to live up to any advertised promises, we will replace it free of charge or provide you with another product of equal or lesser value.
The lifetime guarantee does not cover any damage that may have been caused by the consumer due to normal wear and tear or misuse.If you feel that your item is defective, or it has not lived up to any advertised promise, please send your request to firstname.lastname@example.org.