FAQ

Are Reduce products BPA free?
Yes! Reduce uses high quality materials that meet or exceed industry standards. Our products are BPA free, Phthalate free, and lead free.
What grade of Stainless Steel do you use in your products?
Reduce uses the high quality 18/8 Stainless Steel in our products.

 
Where can I find replacement lids?
Click (HERE) to order a replacement lid. We stock lids on nearly every item that we sell. Please note that the color of your lid may not be the exact color of the original. We stock neutral colored replacement lids that compliment the widest variety of colors.

Are Reduce products dishwasher safe?
To maximize the life, look and performance, we recommend our products to be hand-washed.  However, most of our items are dishwasher safe. Please refer to printed dishwasher guidelines on the bottom of your product.

How can I tell if my product has lost its vacuum insulation?
The most common way to tell your product has lost its vacuum insulation is the immediate transfer of hot or cold temperature from inside to the outside. The presence of sweat on the outside with a cold beverage likely indicates the vacuum seal has been compromised.

Can I put hot beverages in Cold1 or cold beverages in Hot1?
Yes! While most consumers choose our products because of the patented lid design that is beverage temperature specific, they can be used interchangeably.

Does Reduce give Donations for Charitable Causes?
Reduce is very involved in giving back to the community. We volunteer & make regular donations to the following organizations: Agape Center of Atlanta and Chattahoochee River Conservation among others. Unfortunately, we are not able to fulfill additional requests currently.

How do I check the status of an order I placed on your website?
When placing an order through www.reduceeveryday.com you should receive an order confirmation by email. Once the order is processed you will receive a tracking number. Orders take between 7-10 business days to arrive. If you have questions in regards to your order please contact: reduce@fireflybuys.com

I need to make changes to an order I placed, how do I fix it?
Email us at reduce@fireflybuys.com as soon as possible. Orders are often picked and shipped within 24 hours of receipt.

Does Reduce sell silicone gaskets for tumblers and bottles?
Currently Reduce does not cover silicone seal replacements, if you have received a silicone gasket that is defective/broken upon purchase of products please contact our customer support at info@reduceeveryday.com

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