What to do in the (rare) case you need to return an item.We believe in delivering the best quality of products. Please contact us at firstname.lastname@example.org within 30 days of confirmed shipment of your item to receive authorization for the return. Merchandise received after 30 days will be accepted on a case-by-case basis.
All returns or exchanges must be unused and in their original condition. When returning an item, we recommend using a shipping service with delivery confirmation and insurance. You will receive your credit within 7-10 business days. Unfortunately, shipping charges are not refundable.
If you purchased one of our products from a retailer, please try to return the product to the store. If this is not possible, please contact us at email@example.com with the product information and reason for the return. We will assess your request and decide the appropriate course of action.